Privacy Policy

1. Introduction

Alecca (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, mailing address, date of birth, and other information you voluntarily provide.
• Payment Information: Credit card details, bank account information, and transaction history (processed securely).
• Academic Information: Course enrollment, grades, progress reports, and assessment results.
• Device Information: IP address, browser type, operating system, and browsing history.
• Cookies: We use cookies to enhance your experience on our website.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the site to:

• Process your enrollment and manage your account
• Deliver course materials and educational content
• Generate invoices and process payments
• Email you regarding your account or order
• Fulfil and send out orders, and send you related information
• Respond to your inquiries and offer customer support
• Improve our website and services
• Send promotional communications (with your consent)

4. Disclosure of Your Information

We may share your information in the following situations:

• By Law or to Protect Rights: If required by law or if we believe in good faith that disclosure is necessary to protect your rights, our rights, or the rights of others.
• Third-Party Service Providers: We may share your information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• Business Transfers: If Alecca is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights Regarding Your Information

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@alecca.com

7. Retention of Your Information

We will retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time, subject to legal and contractual obligations.

8. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow). You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

10. Children’s Privacy

Our services are designed for students aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. GDPR Compliance

If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR). We are committed to complying with GDPR requirements regarding the collection, processing, and protection of your personal data.

12. Changes to This Privacy Policy

Alecca reserves the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting to the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

13. Contact Information

If you have questions or comments about this Privacy Policy, please contact us at:

Alecca Institute
Email: privacy@alecca.com
Phone: +91 99226 36789
Address: New Manish Nagar, Nagpur, India

14. Data Protection Officer

For any data protection concerns or inquiries, you may contact our Data Protection Officer at dpo@alecca.com